Email sending limits are critical for maintaining your sender reputation, ensuring deliverability, and preventing your emails from being marked as spam. Eve implements daily sending limits based on email deliverability best practices.
Default Limit: 50 emails per day per connected account
This default is based on industry best practices and is designed to:
Protect your domain reputation
Prevent spam filter triggers
Mimic natural human sending patterns
Maintain high deliverability rates (emails reaching inbox, not spam)
Cykel does not provide pre-warmed email addresses or domains.
You must:
Use your own email addresses
Use your own company domain (e.g., name@yourcompany.com)
Ensure your domain has proper email authentication configured (SPF, DKIM, DMARC)
Manage your own sender reputation and email warming if needed
Why Use Your Own Domain:
You control your sender reputation
Emails come from authentic company addresses (better credibility and deliverability)
You're not inheriting unknown reputation issues from shared or purchased addresses
You maintain compliance with email provider terms of service
Technical Requirements: For professional email deliverability, your domain should have:
SPF Record: Authorizes which servers can send from your domain
DKIM Record: Adds digital signature to verify email authenticity
DMARC Record: Tells receiving servers how to handle authentication failures
Work with your IT team or email hosting provider to configure these DNS records. Without proper authentication, your emails will likely go to spam regardless of volume or content quality.
You can adjust your daily sending limit in the Settings page. However, we strongly recommend starting at the default 50 emails per day, especially for:
New email addresses
Accounts without established sending history
Domains without long-term email reputation
Where to Adjust:
Navigate to Settings in Eve
Locate Email Sending Limits
Adjust the daily limit per connected account
Save changes
Recommended Approach:
Start at 50 emails per day
Monitor deliverability metrics for 2-4 weeks
Only increase if metrics remain strong (95%+ deliverability, under 2% bounce rate, good engagement)
Increase gradually (by 25% at a time) rather than making large jumps
If you need to send more than 50-100 emails per day, the safest approach is to connect multiple email accounts (available on Pro Plan) rather than maximizing a single account's limits.
Multi-Account Strategy:
Connect 3-5 team members' email addresses
Each account sends 50 emails per day
Total: 150-250 emails per day safely distributed
Risk is spread across accounts
Each account maintains healthy sending patterns
Example: Three email accounts, each sending 50 emails per day = 150 total daily emails with much better deliverability than one account sending 150 emails.
Don't: Push a single email account to 150+ emails per day. This significantly increases spam risk and can damage your domain reputation, affecting all emails from your domain.
Email deliverability is more important than volume.
It's better to send 50 emails that reach the inbox than 200 emails that go to spam. Here's why:
Sender Reputation: Email providers maintain reputation scores for sending domains. Sudden volume spikes are red flags that damage reputation.
Compound Effect: Once emails start landing in spam, engagement drops, which further damages reputation, causing more spam placement—a downward spiral.
Domain-Wide Impact: Poor sender reputation affects ALL emails from your domain, not just sales outreach (customer service, invoices, etc.).
Recovery Time: Reputation damage takes months to repair through careful rehabilitation.
Focus on quality targeting and relevant messaging rather than high volume.
If you attempt to send more emails than your daily limit allows, Eve will queue the excess messages and send them the following day. This prevents you from accidentally overloading your account and triggering spam filters.
You'll see pending messages in your campaign dashboard. The queue system ensures you maintain safe, consistent sending patterns.
Q: Why is the default limit only 50 emails per day? A: Fifty emails per day is industry best practice for maintaining good deliverability, especially for cold outreach. This limit equals 250 per week or 1,000+ per month from a single account. It's the threshold where email providers begin scrutinizing sending patterns more closely. Quality and deliverability are far more valuable than volume—50 emails that reach the inbox generate better results than 200 emails in spam folders.
Q: Can I increase my sending limit to 100 or 200 emails per day? A: You can adjust limits in Settings, but we strongly recommend starting at 50 per day, monitoring metrics for several weeks, and only increasing gradually (by 25% at a time) if deliverability remains strong (95%+ inbox placement, under 2% bounce rate). For most accounts, 50-100 emails per day is the safe maximum. If you need higher volume, connect multiple email accounts rather than maxing out one account.
Q: What happens if I exceed my daily limit? A: Eve will queue messages beyond your daily limit and send them the following day. This prevents accidental overloading and maintains safe sending patterns. You'll see pending messages in your campaign dashboard.
Q: Does Eve provide email addresses or domains for me to use? A: No. Eve does not provide, sell, or support email addresses or domains. You must use your own company email addresses with your own domain. This ensures you control your sender reputation and emails come from authentic company addresses, which provides better credibility and deliverability.
Q: What about using "pre-warmed" email addresses from other services? A: We strongly discourage this and do not support it. Services that sell "pre-warmed" email addresses often sell the same addresses to multiple customers, don't disclose previous usage, violate email provider terms, and provide inconsistent deliverability. The only sustainable approach is using your own email addresses on your own domain.
Q: What are SPF, DKIM, and DMARC, and do I need them? A: These are email authentication protocols that prove your emails legitimately come from your domain. Yes, you absolutely need them for professional email deliverability. Without proper authentication, your emails will likely go to spam regardless of content quality or volume. Your IT team or email hosting provider can help configure these DNS records for your domain.
Q: My emails are going to spam even at 50 emails per day. What should I do? A: Going to spam at low volumes indicates a technical or targeting issue:
Check email authentication: Verify SPF, DKIM, and DMARC are properly configured
Review domain reputation: Check if your domain is on any blacklists (use MXToolbox.com)
Improve targeting: Poor targeting leads to low engagement, which signals spam to email providers
Review content: Avoid spam trigger words and ensure professional formatting Fix these foundational issues before worrying about volume.
Q: How do I know if my emails are going to spam? A: Several methods:
Send test emails to your own Gmail, Outlook, and Yahoo accounts and check which folder they land in
Use testing tools like Mail-Tester.com to check deliverability and authentication
Monitor engagement metrics—sudden drops in open rates often indicate spam placement
Ask successful prospects if they saw previous emails or checked their spam folder
Q: I need to send 200+ emails per day. What's the best approach? A: Connect multiple email accounts (available on Pro Plan) rather than maxing out a single account. For example, connect 4 team members' email addresses, each sending 50 emails per day, for a total of 200 emails daily. This distributes volume safely across multiple accounts, maintaining good deliverability for each sender. Pushing a single account to 200+ emails per day significantly increases spam risk.
Q: Do replies and manual emails count toward my Eve sending limit? A: No. Eve's daily limit applies only to automated campaign emails sent through the platform. Manual replies and emails you send outside Eve don't count toward this limit. However, your total email volume from all sources affects your overall sender reputation with email providers.
Q: Can I send unlimited emails if I have multiple email accounts connected (Pro Plan)? A: Each email account has its own daily limit. If you connect 3 accounts, each with a 50-email limit, you can send 150 emails total per day (50 per account). You're not bypassing limits—you're distributing volume across multiple safe sending accounts, which is the recommended approach for scaling.
Q: If I'm on the Growth Plan with one email account, how can I scale beyond 50 emails per day? A: On the Growth Plan, you're limited to one email account. You can:
Gradually increase that account's limit to 75-100 emails per day if metrics support it (not recommended beyond 100)
Upgrade to the Pro Plan to connect multiple email accounts for safe volume scaling For sustainable, high-volume outreach, the Pro Plan with multiple accounts is the best approach.
Q: What's the maximum number of emails I should send from a single account? A: For most accounts, 100 emails per day is the practical maximum for sustained cold outreach, even with perfect configuration and reputation. Beyond 100 per day, spam risk increases significantly. If you need more volume, use multiple accounts rather than pushing one account to dangerous limits.
Q: Will reducing my sending limit improve my deliverability? A: Not automatically, but it helps prevent further damage. If you're experiencing deliverability issues, reduce volume by 50%, fix technical issues (email authentication), improve targeting, and give your reputation time to recover (2-4 weeks). Deliverability recovery requires addressing root causes, not just reducing volume.
Q: How does Eve's 50 email per day limit compare to other platforms? A: Fifty emails per day is a standard industry best practice for cold email outreach. Most reputable platforms implement similar defaults because this limit balances volume with deliverability safety. Platforms that encourage or allow much higher defaults often lead to spam folder placement and reputation damage. Our limits are designed to protect your long-term email deliverability.
